Issues with database

Incident Report for Gengo

Resolved

System is back to normal. Thank you for your patience. We are very sorry for the inconvenience.

We are still closely monitoring the situation and will keep you updated.

Posted Aug 23, 2020 - 17:20 UTC

Investigating

We are currently having issues with our database servers. We are aware of the situation and working on a fix.

Posted Aug 23, 2020 - 16:07 UTC

This incident affected: API (Translation API), Customer Pages (Order Form, Customer Dashboard), and Translator Tools (Translator Dashboard, Workbench, RSS).