Translation platform will undergo maintenance on 08/17/20

Scheduled Maintenance Report for Gengo

Completed

The scheduled maintenance has been completed.

Posted Aug 17, 2020 - 01:30 UTC

Verifying

Verification is currently underway for the maintenance items.

Posted Aug 17, 2020 - 01:25 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 17, 2020 - 01:00 UTC

Scheduled

Expected downtime
Service will be unavailable for 30 minutes from 10:00 a.m. to 10:30 a.m. JST.

08月17日午前10:00時から08月17日午前10:30時までの30分、一部のサービスをご利用いただくことができません。

Affected services
During maintenance, the following services will be unavailable:

- Sign in
- Order Form
- Customer Dashboard
- Translator Dashboard
- API

メンテナンス中は、以下のサービスをご利用いただくことができません。

- サインイン
- 注文ページ
- 依頼管理ボード
- 案件管理ボード
- API

Contact
For any inquiries, please contact our support team: support@gengo.com

ご質問やご不明点などございましたら、弊社のサポートチームまでご連絡ください: support@gengo.com

Apologies for any inconvenience caused.

ご迷惑をおかけし大変申し訳ございませんが、ご理解とご協力の程よろしくお願いいたします。

Posted Aug 04, 2020 - 08:01 UTC

This scheduled maintenance affected: API (Translation API), Customer Pages (Order Form, Customer Dashboard), Translator Tools (Translator Dashboard, Workbench, RSS), Infrastructure (AWS rds-us-east-1), Jobs Processing (AWS s3-us-standard), and Payment Processing (Payment Service).