Scheduled maintenance, Today 2022-5-15 9:00UTC

Scheduled Maintenance Report for Gengo

Completed

The scheduled maintenance has been completed.

Posted May 15, 2022 - 10:00 UTC

Verifying

Maintenance has completed and engineering is now verifying system performance.

System downtime was not observed during the maintenance period.

Posted May 15, 2022 - 09:44 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 15, 2022 - 09:01 UTC

Scheduled

Recently service has been severely affected by infrastructure instability, and may require additional downtime to perform a fix on one of the root causes.

Service may be unavailable for less than 1 hour from 9:00 a.m. UTC

05月15日午後18時から03月19日午後19時までの1時間、Gengoをご利用いただくことができません。

Affected services
During maintenance, the following services may be affected:

- Sign in
- Order Form
- Customer Dashboard
- Translator Dashboard
- API

メンテナンス中は、以下のサービスをご利用いただくことができません。

- サインイン
- 注文ページ
- 依頼管理ボード
- 案件管理ボード
- API

Contact
For any inquiries, please contact our support team: support@gengo.com

ご質問やご不明点などございましたら、弊社のサポートチームまでご連絡ください: support@gengo.com

Apologies for any inconvenience caused.

ご迷惑をおかけし大変申し訳ございませんが、ご理解とご協力の程よろしくお願いいたします。

Posted May 15, 2022 - 03:44 UTC

This scheduled maintenance affected: API (Translation API), Customer Pages (Order Form, Customer Dashboard), and Translator Tools (Translator Dashboard, Workbench, RSS).